FAQs and Issues

Windows: Corrupted files when extracting using WinZip

SOAR archive offers the possibility to request big sets of data. The list of files are packaged in tar files that need to be uncompressed. Windows users can face a problem if the tool for extracting those files is the WinZip application because data may be corrupted.

There are two possible work-arounds:

  * Set the WinZip properly:
 1.- Open WinZip Classic.
 2.- Select Options > Configuration, and click the Miscellaneous tab.
 3.- Uncheck the 'TAR file smart CR/LF conversion' box. The box will remain unchecked until it is checked again, or WinZip is reinstalled.

  * Use another application to extract the files: 7-Zip, TarTool.